Discover a comprehensive guide to transitioning from outdated legacy systems to the modern, cloud-based ServiceNow platform in 2025. This roadmap outlines strategic steps including defining clear business objectives, conducting thorough system assessments, choosing the appropriate migration approach (lift-and-shift, rebuild, or hybrid), and ensuring data cleanliness before migration. Learn how to leverage ServiceNow’s native tools like IntegrationHub and Flow Designer for seamless integration and workflow automation. The guide also emphasizes the importance of rigorous testing, stakeholder training, and adherence to governance and compliance standards. By following these best practices, organizations can reduce technical debt, enhance operational efficiency, and future-proof their IT infrastructure.
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